Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the Ivory Clay website and the purchase of products from our website. By using our website, you agree to these Terms. If you do not agree to these Terms, please do not use our website.

2. Products

Ivory Clay offers a range of skincare products. All products are subject to availability, and we reserve the right to limit the quantities of any products we offer. Product descriptions and prices are subject to change at any time without notice.

3. Orders and Payment

• Order Acceptance: Once you place an order, you will receive an order confirmation email. This email is only an acknowledgment of your order and not an acceptance. A contract between us will only be formed when you receive a shipment confirmation email.
• Payment: Payment must be made in full at the time of ordering. We accept major credit cards.
• Pricing Errors: In the event of a pricing error, we reserve the right to cancel any orders placed for the incorrectly priced product.

4. Shipping and Delivery

• Shipping: We offer various shipping options. Shipping costs and delivery times will be calculated and provided at checkout.
• Delivery: We aim to deliver your products within the estimated delivery times, but delays may occur. We are not liable for any delays in delivery caused by circumstances beyond our control.

5. Returns and Refunds

• Return Policy: If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a full refund, provided the product is unused and in its original packaging.
• Refunds: Refunds will be processed within 10 business days of receiving the returned product. The refund will be issued to the original method of payment.
• Return Shipping: The cost of return shipping is the responsibility of the customer, unless the return is due to a defect or error on our part.

6. Intellectual Property

All content on the Ivory Clay website, including text, graphics, logos, images, and software, is the property of CTW Enterprises LLC and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

7. Privacy

Your use of our website is also governed by our Privacy Policy.

8. Limitation of Liability

To the fullest extent permitted by law, CTW Enterprises LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase of our products.

9. Indemnification

You agree to indemnify, defend, and hold harmless CTW Enterprises LLC, its affiliates, and their respective officers, directors, employees, and agents from any and all claims, liabilities, damages, and expenses arising from your use of our website or your breach of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website after any changes indicates your acceptance of the new Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

• Email: info@ivoryclay.com
• Address: 22424 S Ellsworth Lp Rd PO Box 41, Queen Creek, AZ 85142

Thank you for shopping with Ivory Clay.